Cookie Policy
Last updated: 05th April 2024
Full cookie policy
IAG Loyalty Retail ("us", "we", or "our") uses cookies on https://thewineflyer.co.uk. This website is owned and run by IAG Loyalty Retail. IAG Loyalty Retail is a trading company of Avios Group (AGL) Limited, Waterside (hea3) PO Box 365, Harmondsworth, UB7 0GB.
Our cookies policy explains what cookies are, how we use them, how third parties with which we partner use them, your options and further information. To learn about the personal data, we process in connection your data protection rights, please read our privacy policy.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows IAG Loyalty Retail or a third-party to recognise you and make your next visit easier and IAG Loyalty Retail more efficient to you.
Cookies can be "persistent" or "session" cookies.
How IAG Loyalty Retail uses cookies
When you engage with IAG Loyalty Retail, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.
IAG Loyalty Retail uses both session and persistent cookies and different types of cookies to run its service.
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
IAG Loyalty Retail may use cookies to evaluate or draw conclusions about your commercial interests, behaviour or circumstances. We will use this to tailor our marketing to your perceived interests. If you object to our profiling in this way, you may reject the option to accept cookies on the website banner or by editing the settings on your browser.
Third-party cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver advertisements about IAG Loyalty Retail and so on, these include but are not limited to Google Analytics (GA4) and LinkedIn. We also collect data from Google Signals on GA4 in an anonymised form through aggregation. See our full cookie table below.
More information with regards to opting-out of third-party cookies, can be found in their respective privacy policies:
What are your choices regarding cookies?
You can choose whether to accept, decline or customise the cookies that are served to you on our website. These are separated into the following functions and are defined in the cookie consent management tool.
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Functional
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Analytics
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Targeting/Advertisement
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Essential
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find out more information about cookies?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, Microsoft Internet Explorer, Opera, Apple Safari
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Cookies used on thewineflyer.co.uk
Essential cookies
| Cookie Name | Description | Duration |
| __cfruid | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. | Session |
| XSRF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | Session |
| __cf_bm | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. | Session |
| cf_chl_cc_xxxxxxxxxxxxxxxxxxxxx | cf_chl_cc_ | Session |
| cf_chl_cc_xxxxxxxxxxxxxxxxxxxxx | cf_chl_cc_ | Session |
| LASTVISITEDCATEGORY | Tracks last visited category to build product breadcrumbs | Session |
| Shopper-Pref | Used to store Shopper Preferences such as Currency | 1 week |
| _cfruid | Cloudflare cookie used in cases where multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session |
| _zendesk_session | Stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours |
| zendesk_thirdparty_test | Used during sign in on hostmapped accounts for cookie-restricted browsers. | 8 hours |
| _zendesk_shared_session | Authentication cookie - set to be anonymous | 8 hours |
| zendesk_thirdparty_test | Used during sign in on hostmapped accounts for cookie-restricted browsers. | 8 hours |
| _zendesk_authenticated | This is a flag set when a user is authenticated to display the most up to date content. | Session |
| auth0 | Used to implement the Auth0 session layer. | Session |
| Did | Device identification for attack protection. | Session |
| auth0_compat | To support single sign-on | Session |
| did_compat | Attack Protection | Session |
Functional Cookies
| Cookie Name | Description | Duration |
| SHOP_SESSION_TOKEN | This cookie is used by online shops to record whether users have placed items in their shopping cart. | 6 Days |
| SHOP_SESSION_TOKEN | This cookie is used by online shops to record whether users have placed items in their shopping cart. | 6 Days |
| __cf_bm | This is a CloudFoundry cookie | A few seconds |
Analytics
| Cookie Name | Description | Duration |
| FORNAX_ANONYMOUSID | Analytics | 2 Years |
| _shg_session_id | Tracks the individual sessions on the website, allowing the website to compile statistical data. | A few seconds |
| athena_short_visit_id | Tracks the individual sessions on the website, allowing the website to compile statistical data. | A few seconds |
| _shg_user_id | This cookie collects data on visitor behaviour from multiple websites, in order to present more relevant advertisements. | 5 years |
Advertising/ Marketing cookies
| Cookie Name | Description | Duration |
| __kla_id | NA | Two years |
| cf_chl_prog | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. | A few seconds |
| cf_chl_seq_xxxxxxxxxxxxxx | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. | Session |
| cf_chl_2 | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. | A few seconds |
| __kla_id | For accurate data reporting and to target advertising based on what's relevant to a user. All of which helps us improve advertising. | Two years |