We offer free UK delivery when your final spend amounts to more than £125 in a single transaction, delivered to a single address.

If your order is less than £125, the delivery charge will be £7.99.

We expect most orders to arrive the next working day. If you order more than one case of 12, your order may arrive in separate deliveries, however you'll only be charged one delivery fee.

If a product is faulty (for example a bottle of wine is corked, oxidised or appears otherwise out of condition), provided it is within 6 months of purchase and has been stored in suitable conditions, we will arrange to replace the faulty bottle with a bottle of the same type of wine (or if not available, a similar bottle of equivalent value).

Alternatively, if you prefer we will refund you an amount equal to the value of the bottle. Please log an enquiry here.

Whilst we cannot accept returns of single Whilst we cannot accept returns of single bottles from our specially curated mixed cases, you may return individually purchased bottles for any reason whatsoever at any time up to 14 calendar days from the day after the date you receive your order, provided all of the products are unopened, intact and have been stored appropriately whilst in your care.

Within this 14-day period are entitled to reimbursement of the appropriate sum paid, excluding the associated delivery cost, within 14 calendar days after lodging your cancellation request.

Please let us know if you wish to return an order by completing this returns form via our returns portal.

You will receive an email with a printable returns label and will be responsible for the arrangement and cost of returning any order and adhering to any carrier restrictions.